F.A.Q.

Heating/Freezing Instructions

All treats can be frozen for up to 2 months. Must be frozen directly upon delivery for best results. Thaw to room temperature before heating or eating. Cereal Killers can be enjoyed cold :) Heating Brownies and Cookies. For best results please use the oven, they're worth the extra step. 1. Heat...

Shipping Information

NO REFUNDS WILL BE GIVEN FOR LATE, MISSING, OR DAMAGED ITEMS. NO REFUNDS PERTAINING TO SHIPPING COSTS WILL BE GIVEN FOR MULTIPLE ORDERS. PLEASE TRIPLE CHECK ALL ADDRESSES AS WE ARE NOT LIABLE IF GIVEN INCORRECT INFORMATION.  **For any damaged, late, or missing items please contact your local UPS office.** We are...

Cancel/Refunds

How do I change or cancel my order after I have placed it?: We do not cancel or refund any order once it has been placed. We take orders Tuesday night and start shipping immediately after.   

Allergies

We are not an allergy free facility and while we take precautions, our kitchen is huge and we use peanut butter, tree nuts, soy, wheat, and dairy products all day every day. Do you offer Gluten Free or Vegan options?: -Vegan, no. Please check out Miss Chickpeas Bakeshop as she...